Seeing what few others see. Being on the road without missing a highlight. Being in the moment instead of worrying where the journey will go – a dream turned reality with the help of a travel concierge. But how does it differ from the services a travel agency provides? Is the trend right for you?

The right trip for every type

A travel concierge offers similar services to a travel agency: comprehensive advice, organising the trip and handling the necessary bureaucratic steps. The difference lies in the scope of the service and the way they cater to individual needs. 

With a travel concierge, you're never alone – support is a mere click away. © Unsplash

One of the most well known providers in Germany is Enchanting Travels. "It was our first trip with Enchanting Travels," says Martina Englitzky, who traveled to Asia with the help of the provider. "Our expectations were exceeded many times over. Their work was nothing short of a touristic and logistical masterstroke." The company goes all out to provide exceptional trips packed with unique encounters and experiences.

A passion for travel

The planning is based on a couple of the customers' requirements: desired dates, comfort and accommodation, degree of adventure and travel speed. In addition, a contact person is available around the clock. They ensure smooth operations behind the scenes throughout the trip. And even if you're looking for the best coffee in the outback of Australia: the travel concierge is there to help.

In search of unique experiences? Here you go!

A night under the open sky in the desert, a romantic candlelight dinner under palm trees on the beach or riding into the sunset on the prairie? Sabine Berglez from Berglez Travel Concierge knows exactly what her guests want as well. "Travel is about collecting memories that last for a lifetime. That's why we organise the kind of trips we ourselves would like to take as well," she states.

A little something extra

The start-up Meryts Management. goes one step further. "After two years of the pandemic, people want to enjoy the perfect vacation without waiting at check-in or spending hours in line hoping to get a table at a beachside eatery," says founder Stephanie Muhr. "My goal is to create customized leisure and lifestyle experiences with exclusive itineraries for my clients." 

Stephanie Muhr, the founder of Meryts Management. © ZVG

Throughout the entirety of the trip, from the preparation onward, she ensures complete satisfaction and care. Making the impossible possible is Muhr's goal. On quick call, for example via WhatsApp, the team can even organise spontaneous parties. The pricing concept is new as well: Meryts customers can choose between three membership packages. Depending on the package, members enjoy access to exclusive networks worldwide, such as private clubs and select events.